Returns & Exchanges
At Simone Pérèle, we want you to be completely satisfied with your purchase. If your lingerie or swimwear doesn't fit perfectly, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn items with original labels and protective hygiene strips in the original shipping box or a secure mailer.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-10 business days of receipt.